![]() ![]() Reply from Wondershare PDFelement Dec 14, 2023 However, our customer support team is always available to assist you with any issues or concerns you may have, and we hope to provide you with a better experience in the future. We understand that our product may not have met your expectations, and we respect your decision not to recommend it. Our team is constantly working on improving our products, and we will definitely take your feedback into consideration for future updates and enhancements. ![]() As for the lack of JavaScript support, we apologize for any inconvenience this may have caused you. We apologize if this was not clear at the time of purchase. Major upgrades, however, may require an additional fee, which is a common practice in the software industry. Regarding the perpetual license, we understand the confusion and would like to clarify that the perpetual license covers the initial product you purchase, as well as any updates for that product version. We sincerely apologize for any inconvenience you may have encountered with our product, and we appreciate your feedback. Hi Mike, thank you for taking the time to share your experience with us on Trustpilot. Reply from Wondershare PDFelement Dec 21, 2023 ![]()
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